"I owe you a big hug”

"I owe you a big hug.”

That was the last line of an email I received last week and it really touched me. 😊

Not the most professional way to express appreciation for the work done.

But definitely the most human. ❤️

A fellow accountant - after months of stressful, manual reporting finally had a breakthrough. The custom Excel automation I built for her turned a chaotic

month-end into calm control.

✅ Time saved

✅ Accuracy restored

✅ Confidence rebuilt

✅ Stress levels plummeted

This kind of transformation doesn’t require the latest shiny tech.

Excel and some logic are more than enough to provide the level of transformation that make someone want to hug you. 🤗

It’s messages like this - honest, heartfelt, unexpected that remind me why I do what I do.

That this work matters. That it’s making a real difference to real people.

I’m not just building spreadsheets. I’m building solutions that take the pressure off, giving accountants the distance they need from the daily grind.

So no, “I owe you a big hug” isn’t a textbook testimonial.

But it might just be the best one I’ve ever received. 🥰